Accessibility Statement

Introduction
We are committed to making our website https://eishockey-onlineshop.de accessible in accordance with the German Accessibility Enforcement Act (BFSG) and the Ordinance on the Accessibility Enforcement Act (BFSGV).
Our goal is to ensure easy and unrestricted use for all users, especially for people with disabilities.

This statement describes the current state of accessibility of our website, the measures we are taking to eliminate barriers, and how users can contact us or file a complaint.

Scope of this statement
This accessibility statement applies to the website https://eishockey-onlineshop.de.

Description of services
We provide the following services on this website:

  • Sale of goods

In addition, the website contains a blog and a section with frequently asked questions and answers.

Status of compliance with legal requirements
Our website is partially compliant with the requirements of the BFSG and BFSGV, the applicable technical standards of European Norm EN 301 549, and the Web Content Accessibility Guidelines (WCAG) 2.1, conformance level AA.

Implemented measures to eliminate barriers
The following actions have been taken to meet accessibility requirements on our website:

  • Clearly recognizable font sizes and strong color contrast

  • Navigation via mouse and keyboard

  • Alternative texts (alt texts) for images

  • Responsive design for various devices (smartphones, tablets, desktops)

Non-accessible content
Despite our efforts, the following content is currently not fully accessible:

  • Videos and manufacturer information
    We are continuously working to identify and eliminate existing barriers.
    We strive to provide accessible versions or alternative formats in a timely manner.

Reporting barriers, feedback, and contact details
If you encounter any accessibility barriers on our website or need assistance using it, please don’t hesitate to contact us.
We appreciate your feedback and will make every effort to resolve reported barriers as quickly as possible, within our technical and financial capabilities.

You can reach us at:
Top on Ice GmbH & Co. KG
Hans-Thoma-Str. 7
68163 Mannheim, Germany
Email: [email protected]

Supervisory authority
If you do not receive a satisfactory response to your inquiries regarding accessibility, you may contact the competent market surveillance authority:

MLBF (in establishment)
c/o Ministry for Labor, Social Affairs, Health, and Equality of Saxony-Anhalt
P.O. Box 39 11 55
39135 Magdeburg, Germany
Phone: +49 (0)391 567-4530
Email: [email protected]

Creation of this statement
This statement was created based on internal testing.
Accessibility assessment methods used:
We are committed to making our online shop accessible to people with disabilities, ensuring equal use for everyone.

The legal basis is the Accessibility Enforcement Act (BFSG), which implements the requirements of EU Directive 2019/882. The technical requirements are derived from EN 301 549 and WCAG 2.1 – conformance level AA.

Accessibility status
This website is partially compliant with the aforementioned standards.

Non-accessible content (details)
Some content is currently not accessible:

  • Some images or graphics lack alternative text

  • Keyboard navigation is not fully optimized

  • Some interactive elements are not clearly labeled

  • ARIA roles or landmarks are partially missing for screen reader support

  • PDF documents are not yet accessible

We are actively working to address these issues and appreciate your understanding.

Planned improvements
We are currently planning the following improvements:

  • Optimization of keyboard navigation

  • Adding alt texts to all product images

  • Improving navigation structure for screen readers

  • Providing accessible versions of documents (PDFs, etc.)

  • Regular testing with automated and manual accessibility tools

Update of this statement
This statement has been carefully prepared and is reviewed and updated regularly to reflect the latest legal and technical standards.

Last updated: June 25, 2025