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If it is a complaint, please select "Complaint" in the subject field of the form and provide us with the following information:
- Customer number: If available, please provide your customer number.
- Full address: If you do not have a customer number, please provide your full address.
- Product: Please specify which product is the subject of the complaint.
- Purchase date: Please provide the approximate purchase date of the product.
- Reason for complaint: Describe the reason for your complaint in as much detail as possible.
With this information, we can process your complaint as quickly as possible and assist you further. You will receive additional information about the next steps via email. If you have any further questions, please contact us at: rekla@toponice.de.